5 Types of Call Centers to Attract and Serve Your Customers
Each type of call center manages customer communication to support a specific business goal. In this post, I am going to cover the...
How AI Agents Will Revolutionize the Australian Workplace by 2025
The rise of agentic AI could help Australia address its low productivity growth problem while overcoming a burnout epidemic in the country, according...
7 Best Stripe Alternatives and Competitors of 2025
Best overall Stripe alternative: SquareCheapest Stripe alternative: HelcimBest Stripe alternative for ease of use: PayPalBest Stripe alternative for integrations and fraud protection: Authorize.netBest...
Upscale Your Video Content for Just $30
TL;DR: Unlock the power of AI-enhanced video editing with VideoProc Converter AI for just $29.97 through January 12 — your all-in-one solution for...
Salesforce Pushes AI Boundaries with Agentforce 2.0
On Dec. 17, Salesforce unveiled Agentforce 2.0, the latest iteration of its AI-driven platform. It is designed as a customizable “team” of semi-autonomous...
What Grindy Tasks Can it Get Rid Of?
RPA stands for robotic process automation. It represents some of the most cutting-edge technological developments of the modern era with its ability to...
Why the Rate Center Matters When You Buy or Port Numbers
A rate center is a particular geographic area that’s crucial for businesses relying on phone services, whether they’re using traditional PSTN (Public Switched...
Is Your SSD Failing? Learn to Check Its Health on Linux
If your data center makes use of Linux machines, one of the administrative tasks you’ll want to undertake is regularly checking the health...
CrowdStrike Survey Highlights Security Challenges in AI Adoption
Do the security benefits of generative AI outweigh the harms? Just 39% of security professionals say the rewards outweigh the risks, according to...
Can You Replicate a Key Phone System In the Cloud?
Key phones are traditional desk phones with a central unit and handset. Able to support up to 50 users, they’re often used by...