Yes, a Multichannel Contact Center CAN Replace a Dozen Apps
Accommodating your customers’ communication preferences is important, especially as your business grows. This means supporting them via social media, website forms, live chat,...
A Complete Guide for 2024
ChatGPT Fast FactsWhat is ChatGPT? A generative AI that can answer questions in natural-sounding language.Who developed ChatGPT? OpenAI, Inc.Pricing:ChatGPT is free.ChatGPT Plus costs...
Google Launches Gemini 2.0 with Autonomous Tool Linking
Google is embracing “agentic experiences” in the rollout of Gemini 2.0, its new flagship family of generative AI expected to compete with ChatGPT...
Microsoft Patches One Actively Exploited Vulnerability, Among Others
December brought a relatively mild Patch Tuesday, with one vulnerability having been actively exploited. Of all 70 vulnerabilities fixed, 16 were classified as...
6 Types of Network Address Translation: Which One to Use?
Network Address Translation (NAT) is one of the key technological concepts behind the performance of communication networks and the internet at large. NAT...
Take This $75 Chromebook Anywhere
Traveling for work or working remotely often means juggling priorities and finding ways to stay productive while protecting your most valuable gear. Lugging...
