The Complete 13-Point Contact Center Pre-Hiring Assessment
Customer satisfaction is the highest priority in a contact center. If you want to provide top-notch customer service, you need well-trained, competent customer...
8 Free Content Operations Templates Worth Downloading
Creating content takes a lot of planning, production, and publishing activity. From the people creating it to the tools they use and the...
Network Definition Made Simple: Here’s the Basics
The simple network definition: a system that links other subsystems together and allows them to share information and resources. Computer networks are the...
Australia Unveils National AI Plan to Boost Investment and Capabilities
Australia has announced plans to develop a national AI strategy to strengthen its AI capabilities and attract investment, aiming to unlock the economic...
7 of the Best Product Catalog Templates [Download Now]
Product catalog templates can act as an internal database for storing and organizing all of your product information, including prices, suppliers, variants, and...
NVIDIA Releases New Mini Developer Kit for Generative AI
NVIDIA has introduced a new at-home supercomputer just in time for the holidays.
The tech giant unveiled its new Jetson Orin Nano Super Developer...
U.K. Government Proposes Copyright Reforms to Support AI and Creative Industries
The U.K. government has opened a consultation to explore ways to protect the rights of artists, writers, and composers when creative content is...
5 Types of Call Centers to Attract and Serve Your Customers
Each type of call center manages customer communication to support a specific business goal. In this post, I am going to cover the...
How AI Agents Will Revolutionize the Australian Workplace by 2025
The rise of agentic AI could help Australia address its low productivity growth problem while overcoming a burnout epidemic in the country, according...
7 Best Stripe Alternatives and Competitors of 2025
Best overall Stripe alternative: SquareCheapest Stripe alternative: HelcimBest Stripe alternative for ease of use: PayPalBest Stripe alternative for integrations and fraud protection: Authorize.netBest...
